Privacy Policy

Dilwale Digital Services (Pvt) Limited ("Dilwale", "we", "us") operates the Dilwale mobile application and website at dilwalay.cloud. This policy explains how we handle personal information.

Information we collect

Account details: name, email, phone number, password (stored securely).
Profile details: age, gender, location, education, occupation, photos/videos you upload, and other matchmaking preferences.
Usage data: app activity, device information, and messages you send through Dilwale.
Payment/subscription information when you purchase a premium plan (processed according to the payment method you choose).

How we use your information

To create and manage your matrimonial profile.
To show relevant matches and facilitate requests and chat.
To process subscriptions and provide customer support.
To improve safety, prevent abuse, and operate the service.
To send important service notices when required.

Sharing

We do not sell your personal data. Profile information you choose to publish may be visible to other Dilwale users. We may share data with service providers who help us run the platform, or when required by law.

Security & retention

We use industry-standard safeguards to protect your information. We keep data only as long as needed for the purposes above, account operation, legal obligations, or dispute resolution. Chat and media may be removed under our retention practices.

Your rights

Under GDPR and applicable laws, you may request access, correction, or deletion of your data. To delete your account, follow Account deletion instructions or email dilwaleapp@gmail.com.

Children

Dilwale is intended for adults seeking marriage. We do not knowingly collect data from children under 18.

Contact

Questions about this policy: dilwaleapp@gmail.com

Last updated: 9 September 2026